Phishing guidance for individuals

There are many emails about COVID-19 that are trying to steal your information or worse.  Spotting phishing emails is especially important right now.

NCSC’s top tips for spotting a phishing email:

• Authority – Is the sender claiming to be from someone official (e.g., your bank or doctor, a lawyer, a government agency)? Criminals often pretend to be important people or organizations to trick you into doing what they want.
• Urgency – Are you told you have a limited time to respond (e.g., in 24 hours or immediately)? Criminals often threaten you with fines or other negative consequences.
• Emotion – Does the message make you panic, fearful, hopeful, or curious? Criminals often use threatening language, make false claims of support, or attempt to tease you into wanting to find out more.
• Scarcity – Is the message offering something in short supply (e.g., concert tickets, money, or a cure for medical conditions)? Fear of missing out on a good deal or opportunity can make you respond quickly.

Please think before you click on any attachment or follow any link.  Use extra caution on any emails that have anything about COVID-19.